Digital Transformation in Energy: Lessons from Vattenfall

Energy companies face unique digital transformation challenges. Here's what I learned at Vattenfall.

Customer Experience Evolution

2.5M+ customers expected modern digital experiences. Self-service portals, real-time usage data, and mobile access became table stakes.

Smart Metering Revolution

Smart meters generate massive data volumes. The challenge isn't collection—it's turning data into actionable insights for customers and operations.

Trading System Integration

Energy trading requires real-time market data, complex document exchange, and integration with multiple partners. Event-driven architecture is essential.

Legacy Integration Reality

Legacy systems can't be replaced overnight. API layers, message queues, and careful data migration enable gradual modernization.